JuryQ LLC(“our” or “us”) respects your concerns about privacy.  This Privacy Policy applies to the personal information we collect through our all of our Internet-connected devices and services, applications, mobile applications, tools, modules, integrated application and remote modules, APIs, and/or servers owned by and/or operated by us, including but not limited to this website located at domain name juryq.com (“Site”), the web application for court clerks located at app.juryq.com (“Courts’ App”), and the mobile application for jurors located at juryq.com/juror/ (“Jurors’ App”), (collectively, “Services”). 

Throughout this document, we will a defined term “personal information” as meaning any data relating to an identified or identifiable natural person that is processed by us as described in this Privacy Policy when such information is protected as “personal data” or “personal information” or a similar term under applicable data protection laws.  All other defined terms used in this Privacy Policy will have the meanings associated with them in our Terms. 

OVERVIEW OF PRIVACY POLICY

In this Privacy Policy, we describe the types of personal information we process through our Services, how we may use the information, how long we may keep the information, with whom we may share the information and the choices available to you regarding the use of the information and the exercise of your rights. More information about your rights, and how to exercise them, is set out in the “Your Rights and Choices” section.  We also tell you how to contact us about our privacy practices.  Below you will find a summary of the key topics addressed in this Privacy Policy.  For more detailed information on how we process your information, please click on the headings or continue to read below.

1. Information We Collect

2. How We Use the Information We Collect

3. Disclosure of Your Information

4. Retention of Personal Information

5. How We Protect Personal Information

6. Your Rights and Choices

7. Age Limitations

8. Updates to Our Privacy Policy

9. Contact Us

PRIVACY POLICY

Effective Date: January 15, 2025

1. Information We Collect

The following personal information is collected in connection with our Services:

Information You Provide Directly

Some Services enable us to collect information directly from you or from other companies with whom you have a relationship. For example:

• When you provide us with the information via the Site, you may provide us with information, such as, first name, last name, email address, phone number, location (county). 
• When you create an Account in the Courts’ App and register for or use our Services, you may provide us with information, such as, first name, last name, email address, phone number, bank account number, financial account, debit card, or credit card numbers.
• When you create an Account in the Juror’s App and register for or use our Services, you may provide us with information, such as, first name, last name, email address, phone number, information identifying you as a juror (e.g., juror ID), driver’s license number, state identification card, or passport number, issue and expiration date of the identification document, citizenship, date of birth, height, sex, home address, other personal information that you might provide as part of the jurors’ questionnaire answers within the app. 
• When you communicate with our customer service staff or others, including completing any feedback forms or surveys, your communications will be transmitted through our systems.

Information about Your Use of Our Services

In addition to the information you provide, we will collect information about your use of our Services through software on your devices and by other means. We will collect:

• Device information: Your device name, IMEI or other device identifier, device OS version, country, geolocation, language, IP address, user agent, browser type and version and settings of devices. 
• Log information: Usage information, such as, URL, redirected URL, performance timing, referrer, network type, network info, charge status, web browser info, essential cookies. 
• Other information about your use of our Services, such as the websites you visit, typing patterns (autofill) and how you interact with content offered through our Services.

Sensitive Personal Information

Some of the information we may ask you for and collect when you provide it to us may be categorized as “Sensitive Personal Information.” This type of information will be sought only in ways which should be obvious to you why and how we are asking for the Sensitive Personal Information. In the context of the Services, possible Sensitive Personal Information includes personal information that reveals:

• your driver’s license, state identification card, or passport number;
• account log-in, financial account, debit card, or credit card numbers in combination with any required security or access code;
• password, or credentials allowing access to an account;
• precise geolocation.

Financial Information

We may ask you for your credit card number and related personal financial information when you use our Services, particularly to facilitate payments for the use of the Court’s App and its functionality, or enable the jury duty pay through the Juror’s App.  We use the payment information you provide to us in order to alert you of past, current, and upcoming charges or payments, and to perform internal financial processes, such as looking at the status of a credit card charge.In the event of a credit card dispute, we may also share account information with your bank, primarily, to verify the legitimacy of a charge.We may share this information with credit card processing companies and any other third party that may need the information to process your orders. These organizations have their own privacy and data collection practices, and we have no responsibility for these independent policies. 

Sensitive Personal Information

Sensitive personal information is a subcategory of personal information defined by applicable law that might include information like precise geolocation, government ID information, citizenship, certain health-related data, and certain other data concerning potentially sensitive subjects.  

We only process sensitive personal information for one of the following purposes: (i) To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services; (ii) To prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information. (iii) To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions; (iv) To perform services on behalf of the business; (v) To verify or maintain the quality or safety of a product, service, or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the business; (vi) To collect or process sensitive personal information where the collection or processing is not for the purpose of inferring characteristics about a consumer. 

Other Information We Collect

We may also collect other information about you, your devices, or your use of our Services with your consent (where required by law).

Links to Other Websites, Devices, Apps and Features

Our Services may enable you to connect to other websites, devices, apps and other features, which may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you carefully review.  To the extent any linked website, device, app or other feature is not owned or controlled by us, we are not responsible for its content, use or privacy practices.

2. How We Use the Information We Collect 

• Provide you with our Services, such as, to respond to your requests, questions and instructions made and given through our Services, to facilitate juror management process, including providing users with detailed reports and analytics related to jury duty and facilitating information exchange between courts and jurors; facilitating the jurors’ service.
• Identify and authenticate you so you may use certain of our Services.
• Operate, evaluate and improve our Services, including developing new products and services, managing our communications, analyzing our Services, conducting market research, performing internal financial processes, performing data analytics, auditing and other internal functions.
• Protect against, identify and prevent fraud and other criminal activities, claims and other liabilities; prevent spam, fraud and abuse on the Services.
• Analyze customer behaviors and build up data usage patterns in order to generate insightful reports on jury activity, monitor, optimize and improve our Services.
• Monitor use of our Services and use your information to help us monitor, improve and protect our products, content, services and websites.
• Get your feedback on our ideas for products or features.
• Prevent or address service errors, security, or technical issues.
• Investigate potential violations of our Terms, verify your identity; and for other customer service and support purposes. 
• Comply with and enforce requirements under applicable laws. 
• Respond to requests from government or law enforcement. 

3. Disclosure of Your Information

We transfer or disclose personal information about you through our Services as described below: 

• Service Providers. We may transfer or disclose your information to carefully selected companies that provide services on our behalf, such as, payment processing companies, as needed for us to enable the correct functioning of the Service.  These entities are limited by contractual provisions in their ability to use your information for purposes other than providing the relevant services. 
• Other Parties When Required by Law or as Necessary to Protect Our Services. There may be instances when we disclose your information to other parties:

• to comply with the law or respond to compulsory legal processes (such as a search warrant or other court order);
• to verify or enforce compliance with the policies governing our Services to the extent that such disclosure is permitted by applicable data privacy laws; and
• to protect our rights, property, or safety, or, in compliance with data protection laws, the rights, property or safety of us, business partners, or our customers.

• Other Parties in Connection with Transactions. We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.
• Other Parties with Your Consent or on Your Request. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

4. Retention of Personal Information

We take appropriate steps to ensure that we process and retain information in accordance with the following principles:

• at least for the duration for which the information is used to provide you with our Services; 
• as required under law, a contract, or with regard to our statutory obligations (e.g., tax laws); or
• only for as long as it is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or, in anonymized form, for statistical purposes, subject to appropriate safeguards.

5. How We Protect Personal Information 

Your information is stored on our servers located in the United States.  We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.  However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise that any website, Internet transmission, computer system, or wireless connection is completely secure.

6. Your Rights and Choices

Depending on where you live, you may have different scope of data privacy rights.  Certain states have unique requirements regarding the disclosure of data practices, while other states offer extra personal data rights and protections. As of January 2025, the states that have specific data privacy or disclosure laws are as follows: California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland (effective 10/01/2025), Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island (effective 01/01/2026), Tennessee, Texas, Utah and Virginia.  For a current guide of state-specific data privacy laws, you can review regularly updated materials available here.  If you are a resident of any of these states, you may have additional privacy rights available to you that are not expressly outlined in this document. This list of states with specific privacy laws is constantly changing, and we may not reflect the current list of states with such laws.

Residents of the states listed above may be entitled to the rights to:

• Confirm whether we process your personal information.
• Access and delete certain personal information (i.e., you can ask us for a copy of the personal information we have collected, and you can ask us to delete certain personal information). 
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Be informed about third parties with which your personal information has been shared. 
• Data portability (i.e., ask us to share (port) your personal information to another entity).
• Either limit (opt-out of) or require consent to process sensitive personal data.
• Opt-out of personal data processing for: (i) sales; (ii) targeted advertising (excluding Iowa); (iii) profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Request the review of decisions taken exclusively based on automated processing if these decisions could affect your rights under applicable data privacy laws.

However, these rights may be limited, for example if fulfilling your request would reveal personal information of another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.  Certain state laws may not apply to our operations. We will inform you of relevant grounds and exemptions we rely upon when responding to any request you make. 

Depending on your relationship with us, you may exercise your rights and choices in the following ways:

• Apps’ Users. If you are a User of the Courts’ App or Juror’s App, you may keep your personal information accurate and complete by logging into the respective Service to review and update your account information, including contact and certain other information, via your account settings. 
• All Users. Regardless of the type of Services, to exercise any of the rights described above, please contact us using the information specified in the “Contact Us” section below.

7. Age Limitations

Our Services are not designed or directed towards children. In connection with our Services, we do not knowingly collect or maintain personal information from anyone under the age of 18 or knowingly allow such persons to use our Services. If you are under 18, please do not attempt to register for our Services or provide us with any personal information. If we learn that a person under the age of 18 has provided us with any personal information, we will promptly delete such personal information. If you believe that a child under age 18 may have provided us with personal information, please contact us using the information specified in the “Contact Us” section below.

8. Updates to Our Privacy Policy

This Privacy Policy may be updated to reflect changes in our personal information practices with respect to our Services, or changes in the applicable law. We may post a notice on our Services to notify you in advance of material changes to our Privacy Policy and indicate in the notice when it was most recently updated.

9. Contact Us 

Should you have any questions or concerns regarding this policy, please contact us at:

Email: info@juryq.com

Post Address: 10190 Katy Fwy Ste 100 Houston, TX 77043-5237