Frequently Asked Questions
Everything you need to know about JuryQ — from implementation and pricing to security and juror experience.
Getting Started
Implementation & Onboarding
How long does implementation take?
Do we need IT resources to get started?
How does the pilot program work?
Every court starts with a 2-month pilot.
You’ll use JuryQ in a real environment, with real jurors, and track performance across response rates, attendance, and operational efficiency — before making any long-term commitment.
Is there a long-term contract required?
Juror Experience
Adoption & Accessibility
What if our jurors don’t have smartphones?
JuryQ includes a full web-based portal, so jurors can complete everything online without a smartphone.
Will jurors actually use the app?
Yes. Courts using JuryQ typically see ~80% mobile adoption, driven by clear instructions, ease of use, and real-time communication.
How do jurors get started?
Jurors receive a summons with a personalized QR code.
They scan the code, download the app (or use the web portal), and complete onboarding in minutes.
Can jurors check in remotely?
Yes. Jurors can check in from home and only come to the courthouse if their case is not dismissed, reducing unnecessary travel and wait times.
How JuryQ Works
Features & Functionality
What does JuryQ replace?
JuryQ replaces:
- Paper-based processes
- Manual spreadsheets
- Disconnected communication tools
- Outdated jury management systems
All functionality is centralized into one platform.
Does JuryQ handle juror payments?
Yes. Jurors can be paid digitally via:
- Venmo
- PayPal
- ACH
- Check
Donation options
Can we manage multiple courtrooms?
Yes. JuryQ supports multiple courtrooms, panels, and schedules, all managed from a single dashboard.
Does JuryQ provide reporting?
Yes. You get real-time analytics and automated reporting, including data needed for state reporting requirements.
Data Protection
Security & Compliance
Is juror data secure?
Yes. JuryQ is built with enterprise-grade security, including:
- End-to-end encryption
- Multi-factor authentication (MFA)
- Single sign-on (SSO)
- Secure cloud infrastructure
Where is our data stored?
Each court operates in a secure, isolated environment, ensuring your data is protected and not shared across jurisdictions.
Can we control user access?
Yes. JuryQ includes role-based access controls, allowing you to manage permissions for staff and users.
Cost & Budgeting
Pricing & Procurement
How does pricing work?
Pricing is based on county population size, not usage.
This ensures predictable, budget-friendly costs without per-transaction or per-user fees.
Are there any hidden fees?
No. All features, support, updates, and integrations are included in one transparent price.
What’s included in the pilot?
The pilot includes:
- Full platform access
- Real juror onboarding
- Live court usage
- Performance tracking
- Dedicated support
How do we justify this to commissioners or budget committees?
JuryQ provides clear performance data during the pilot, including:
- Increased response rates
- Reduced no-shows
- Lower administrative workload
This makes it easy to present a data-driven case for adoption.
Results & Impact
What to Expect
What kind of results do courts typically see?
Courts using JuryQ often achieve:
- +40% increase in response rates
- +40% improvement in appearance rates
- 80% mobile adoption
Will this reduce workload for clerks?
Yes. JuryQ automates many manual processes, including communication, tracking, and reporting — significantly reducing administrative burden.
Does this help reduce no-shows?
Yes. Clear communication, reminders, and real-time updates lead to fewer missed appearances.
Support & Ongoing Use
Working with JuryQ
What kind of support do you provide?
Every court receives:
- A dedicated account manager
- Ongoing support and training
- Continuous platform updates
Can JuryQ integrate with our existing systems?
Yes. We offer custom integrations with case management systems and other court technologies as needed.
What happens after the pilot?
You’ll review the results and decide whether to move forward with full deployment.
There’s no obligation — just real data to guide your decision.
Modernize Your Jury Management Today
See how JuryQ increases participation, reduces clerk workload, and transforms the jury experience.